The since-deleted tweet set up a hypothetical conversation between a bank account and its owner, who ponders the reasons for a low balance.
On Monday, Chase's social media team tweeted the following in an apparent attempt to illustrate a relatable scenario and create a #MondayMotivation meme.
"Why is my balance low", the fictional human asks. The bank reported a record $32.5 billion annual profit, buoyed by tax cuts and a healthy economy. Dimon has in the past said he believes the USA economy is "fundamentally anti-poor", and his bank recently announced a $350 million program meant to help train workers, particularly low-income Americans.
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Earlier this month, Porter and JPMorgan Chase CEO Jamie Dimon clashed during a congressional hearing with other banking executives over employee pay, reports CNN. A bank teller working full-time at $16.50 per hour would still find herself $560 in the red after paying for rent, food and childcare, Porter demonstrated. "Personal finance expert Helaine Olen calls it 'completely fallacious, '" Michael Hiltzik points out for the Los Angeles Times. Bank account: make coffee at home.
"Thanks for the feedback Twitter world", the tweet said, in part. Chase charges a monthly fee of $12 to $25 for checking accounts whose balance is below $500.
"The vitriol of the backlash aside, Chase's critics miss that the tweet actually conveyed some of the best financial advice for young workers today, and it's advice they generally need to hear", Lowe writes.