EA Responds To Reports Of 'Anthem' Bricking PS4 Consoles


Well, actually one of the great things of the digital age of constant updates is that a company can turn something mediocre or even completely disastrous into a highly acclaimed and popular game if real time and effort is put into it. According to multiple players, the game is shutting down PS4 consoles on its own - and in some cases, completely bricking them.

It seems Anthem's growing list of issues just got considerably longer.

"Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off". As in, making the console not work anymore. Largely, the problem centers around some of the game's issues with crashing. EA asks players to provide their PS4 model, their PSN ID, details of the crash, and whether or not they reported the crash data when prompted after turning the console back on.

Players had reported Anthem was crashing and shutting down the PlayStation 4 at random, prompting many to ask Sony for refunds for the troubled online loot shooter.

Anthem bricking PS4 consoles
Critical bug in Anthem is causing PS4 consoles to shutdown; PC and Xbox users also reporting hard crashes

After a buggy launch, Sony is fully refunding PS4 Anthem players. Coming months will also bring new missions, new store items, new freeplay events, and expanded leveling "Mastery System", plus daily, weekly and monthly in-game challenges.

Nevertheless, if you'd like to report an issue yourself, make sure you head over to EA Answers HQ. "Took me 5 minutes", claimed one Redditor. In a follow-up email to Kotaku, the person said they were playing on the Call of Duty: WWII limited edition PS4, which came out only a year and a half ago.

It's unclear if the shutdown problem is indeed heating related or caused by something else. The PS4 version of the game now has a score of 57/100 on Metacritic, but it has been even more mercilessly judged by users, who have scored it at 4.2/10. A few people on Reddit claim to have gotten their money back, while others said they were unsuccessful.

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