In a skit mocking the company's training day, The Daily Show pondered whether Starbucks employees would be trained how to greet black customers (clue: don't be racist), write names on cups (clue: don't be racist), and generally avoid being racist.
Starbucks is shutting down for the afternoon on Tuesday, May 29, to provide anti-racial bias training for its employees.
They'll also continue working with organizations like the Anti-Defamation League, the Leadership Conference on Civil and Human Rights, UnidosUS, Muslim Advocates, as well as representatives of LGBTQ groups, religious groups, people with disabilities, and more to ensure the correct treatment of its customers. The company was holding training sessions at its 8,000 USA stores following an outcry over the arrest of two black men last month for sitting in a Philadelphia Starbucks without buying anything.
@Starbucks The police were called because these men hadn't ordered anything. Our ceo, Kevin Johnson, met with the two men to express our deepest apologies, reconcile and commit to ongoing actions to reaffirm our guiding principles.
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"I don't know of another company in the history of American business that's done anything remotely close to this", said Starbucks Chairman Howard Schultz.
The 20-year-old Pawtucket resident said he agreed with the reason behind Starbucks' closing, though.
We're asking you: Instead of a reactionary treatment, do you think anti-bias training should be part of normal job training? There's a moment when a black man faces the camera and talks about his own experiences being profiled in retail establishments. "And I think, unfortunately, that video for many of us was too familiar". "Keep it going, they have to if they are going to be real", said Cook.
The employee who called the police is no longer employed by Starbucks, according to the reports.
"I support what they're doing", he said. We will also make the curriculum available to the public.
Instead, Professor Dobbin suggested that Starbucks try to diversify its stores by developing special recruitment guidelines, mentoring programs and regional task forces.